Academic Advice

Our Advice Team can help you if you come across a problem relating to your studies.

They can give you advice on:

  • The student complaints procedure
  • Help with a response to allegations of cheating, collusion or plagiarism
  • Inform you about the academic appeals panel, if you have a problem with examination results or assessment performance
  • Advise you on how to submit extenuating circumstances, if your academic performance is being affected
  • Advice on how to raise matters that are causing concern on your course

 

You can find out more about the different issues we can help you with by reading our Frequently Asked Questions.

Follow the link to the relevant information regarding the University Regulations and Procedures which govern the above.

Contact: su.advice@sunderland.ac.uk

Ground Floor
Edinburgh Building
City Campus
Chester Road

Holiday Opening Hours 
Please be aware that after the 20th Decemeber there will be no appointments until the service resumes on Monday 7th Janurary 2019

Helpful Organisations and Services

Organisation

Contact Information

Areas of Support

University Progression Team

sj.sunderland.ac.uk/gateway/student-progression/

Careers, course transfers, withdrawals, extenuating circumstances

University International Support

sj.sunderland.ac.uk/gateway/international-support/contact-us/

immigration queries

University Well-being support

sj.sunderland.ac.uk/wellbeing/

Counselling, Mental Health Advisers, Wellbeing Advisers, Free Condoms, Chaplaincy, online CBT

University Disability Support

sj.sunderland.ac.uk/gateway/your-support-services/disability-support/

disabilities, mental health, Specific Learning Difficulties, long term medical conditions

Student Financial Guidance Team

sj.sunderland.ac.uk/studentfinancialguidance
studentfinancialguidance@sunderland.ac.uk

0191 515 2933

Finance, grants/loans advice, budgeting, state benefits

University Law Clinic

www.sunderland.ac.uk/study/law/law-clinic

legal

ACAS (Advisory, Conciliation and Arbitration Service)

www.acas.org.uk
0300 123 1100

workplace relations and employment law

Nacro (National Association for the Care and Resettlement of Offenders)

www.nacro.org.uk
0300 123 1999
helpline@nacro.org.uk

services cover education, housing, substance misuse treatment and the prevention of reoffending

Shelter

england.shelter.org.uk

 

Housing, tenancy deposits, eviction and repairs

Citizens Advice

www.citizensadvice.org.uk

5a Waterloo Place
Sunderland
SR1 3HT

Finance, legal, consumer, housing

Sunderland Council Home and Money Team

0191 520 5551

Housing, council tax, welfare rights advice

Samaritans

www.samaritans.org
116 123 (24hour helpline)

0191 567 7177
13 Grange Crescent
Stockton Road
Sunderland
SR2 7BN
jo@samaritans.org

Listening service, mental health

NHS- Crisis Resolution Team NTW 114

www.ntw.nhs.uk/services/crisis-resolution-home-treatment-team-sunderland

0303 123 1145

Barton Centre
Hopewood Park
Ryhope
Sunderland
SR2 0NB

mental health

Sunderland Psychological wellbeing service

sunderlandiapt.co.uk

0191 566 5454

Monkwearmouth Hospital
Newcastle Road
Sunderland
SR5 1NB

mental health

Washington Mind

www.washingtonmind.org.uk
info@washingtonmind.org.uk
0191 417 8043
Text: 07507 330 995

 

mental health

Sunderland Mind

www.sunderlandmind.co.uk
0191 5657218 or 07984595542
Church Street East
Sunderland
SR12BB

mental health

CALM (Campaign Against Living Miserably)

www.thecalmzone.net
0800 58 58 58

 

mental health, men’s suicide prevention

OIA (Office of the Independent Adjudicator)

www.oiahe.org.uk

independent body set up to review student complaints

NSPCC

www.nspcc.org.uk
help@nspcc.org.uk
0808 800 5000
0800 1111 (18s and under)

Child abuse prevention and support